CASE STUDIES

Real-world success stories

CANADA LIFE

1.5

1st Interview to Placement Ratio

1.6

Jobs to Placements

Canada Life provides retirement, investment and protection solutions to individuals, families and businesses. Seeking an agile talent partner, Canada Life enlisted Broadgate to deliver a comprehensive Risk and Compliance transformation program. Our approach involved providing sustained support through long-term contracts (minimum one year), with our team peaking at 17 contractors. Over a five-year partnership, Broadgate has become a trusted talent partner for Canada Life, placing over 25 contractors across various initiatives, including critical support for GDPR readiness.

Roles successfully placed include: Project Manager, Risk Manager, Procurement Manager, Conduct Risk Manager, Governance & Reporting Manager, and GDPR Programme Manager.

CENTRUS

Centrus is a dedicated team of corporate finance advisors, treasurers and analytics experts who provide advice and investment to the projects, companies and assets that matter to people, communities and the environment. Centrus were in the market to hire a solution-oriented Head of Compliance with strong experience and credibility (particularly regarding the FCA), with a focus on acquiring regulatory sign-off. Given Broadgate’s experience and credentials, Centrus had no concerns with the team’s search capabilities. To help improve confidence in the candidate, Broadgate lent on the consultancy services of its senior advisor and C-suite trainer, Adrian McCarthy, identifying and securing the Head of Compliance role inside the agreed time frame.

‘Broadgate brought that level of expertise, confidence, and high level of assurance that we just couldn’t get by doing the process by ourselves, or even with other firms. Adrian’s input and consultation were professionally run, very comprehensive and highly valued by the company and the board, and it gave us great confidence in the process.’

Gavin Friel

CFO

CITIBANK

Citibank had a high volume of diverse hires to make across Risk Management and Compliance over several years. The mounting pressure on their internal recruitment function made sourcing the relevant talent challenging, largely due to niche skill requirements and constant regulatory change. By leveraging an expansive community network, referrals, and bespoke thought leadership events, Broadgate was able to extend Citibank’s reach and create access to previously isolated candidates. Throughout their two-year partnership with Citibank, Broadgate made 49 key placements across Risk Management and Compliance. 60% of the hires made were from diverse backgrounds.

‘Broadgate were great to partner with. They supplied QUALITY candidates and filled several of my roles quickly. I would absolutely turn to Broadgate again for support.’

Citibank

FIDELITY

Placements Made

Contract Extensions

1.5:1

1st Interviews to Placements

Fidelity International provide world-class investment solutions and retirement expertise to over 2.87 million clients around the globe. Intending to futureproof their pensions business, Fidelity International commissioned a highly complex remedial project spanning the course of several years.Fidelity International needed to source a wide array of skilled candidates, including pension case handlers, redress experts, and transfer specialists. Given the sheer scope of the project requirements, Fidelity International was in the market to hire both permanent and interim personnel when they turned to Broadgate for support. By leveraging a global, community-built candidate network, Broadgate was able to attract and place a range of high-quality, culturally compatible candidates into various investment management roles.

Of the 25 roles released to five agencies, Broadgate filled 20.

FINANCE AND ACCOUNTING FIRM

Key Placements Made

269

Interviews Conducted

Broadgate partnered with an award-winning fund and corporate services organisation, revered around the globe for their expertise and integrity in the finance space. Broadgate’s client was experiencing a major influx of work, resulting in the need to take on a range of junior candidates at once, many of whom required extensive depository experience. Broadgate supported their client’s TA team by conducting pre-screening interview tests on their behalf, alleviating some of the workload. Broadgate dedicate a consultant to their project, taking on the project as a full-time priority. Broadgate was able to fill jobs quickly and cost- efficiently, easing the strain of the workload, filling mission-critical positions, and supporting their client’s positive growth trajectory, placing 28 candidates to date.

FIS

Retained

Hiring Solution

Two

Heads of Compliance Placed

For more than 50 years, leading financial institutions and businesses have relied on FIS financial technology to power their mission-critical operations. In search of senior compliance leaders, the team at FIS enslisted the help of Broadgate's recruitment and advisory specialists. Having previously delivered a number of successful hiring project in this niche (regulatory approved governance roles in FinTech), Broadgate were able to quickly pinpoint and vet qualified, culturally attuned candidates from an expansive global network. Broadgate successfully placed two regulatory approved Heads of Compliance in two different legal entities for FIS.

'Darren and the Broadgate team have been a valuable partner for us in the Compliance market in Ireland. He and the team have a well networked pool of candidates who are well-briefed on our requirements and company values and I look forward to working with him in the year ahead.'

Talent Acquisition Manager

MARS CAPITAL

Senior Permanent Hire

Placed

Mars Capital is part of Arrow Global Group Limited, which is one of Europe’s leading integrated asset managers with €90bn Assets Under Management (“AUM”) and 2,000 employees in seven jurisdictions across Western Europe. The team at Mars Capital engaged Broadgate to support them with filling a key leadership position within their Tasman mandate. Leaning on deep industry expertise, localised regulatory knowledge and a broad network of best-in-class candidate, Broadgate was able to fill the critical position and advise across the full hiring lifecycle.

Working with Ben and Kevin at Broadgate has been an exceptional experience. From the initial role profile and person specification deep dive to the final hiring decision, their team demonstrated unparalleled professionalism, deep industry knowledge, and an unwavering commitment to excellence. The team have taken the time to understand our company culture, strategic goals, and specific role needs, this alongside their rigorous approach to Search, results in a best-in-class cohort of candidates received. Thanks to Broadgate, we successfully filled a key leadership role within our Tasman mandate which has already made a significant positive impact. We are confident that this partnership has strengthened our organisation for the future.

Jonathan Readshaw

HRD

QUILTER

2.7

CV to Interview Ratio

3.1

Jobs to Placement Ratio

Quilter PLC, a leading provider of advice, investments, and wealth management in the UK and internationally, engaged Broadgate Search to support a significant organisational restructure. This involved separating from their parent company, Old Mutual PLC, and listing independently on the London Stock Exchange. To overhaul Quilter's risk and compliance framework, Broadgate Search built internal teams capable of establishing robust risk management, reducing reliance on external resources. This included strengthening the second line of defense and enhancing risk activities within individual entities and the first line of defense. We successfully placed numerous candidates across the group and its subsidiaries, including Intrinsic FS, Old Mutual Global Investors, and Quilter Cheviot, with up to 11 concurrent contractors on-site supporting this transformation.

We placed a range of project-critical interim roles, including a Head of Operational Risk, Head of Compliance Monitoring, Operational Risk Manager, Data Protection SME, and IT Risk Manager.

SCOR

SCOR is a leading global reinsurer that offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. SCOR were searching for a business-critical role, a Head of Compliance, and their previous attempts to secure and retain them had not worked as intended. SCOR engaged the specialised recruiters at Broadgate for support. The team at Broadgate dedicated the full extent of their resources to committing an international talent search, which included looking inside the organisation’s existing employee network. Alongside the establishment of psychometric testing to assess ability and personality, Broadgate were able to present a list of pre-screened, vetted, and interviewed candidates. This enabled SCOR to streamline their search, saving both and money in the process. The Broadgate team were successful in appointing a new Head of Compliance, gaining approval by the regulator with incredible feedback on the candidate.

THE CUMBERLAND BUILDING SOCIETY

Retained

Hiring Solution

Senior Hire

Head of First Line Risk and Resilience

The Cumberland Building Society aims to create a banking experience that is kinder to people and the planet. In search of a Head of First Line Risk and Reslience candidate, the team at The Cumberland Building Society engaged the specialist recruiters at Broadgate for support. Broadgate was able to provide a diverse shortlist to fulfil the requirement of a critical hire in to the COO business function. Within an agreed 6 week timelines, we were able to provide a longlist of over 80 candidates, a shortlist of 10 and get 6 candidates to first stage interview. With our agreed timelines we were then able to get from first interview to offer within 3 weeks.

Broadgate, and in particular, Richard was great, very responsive to what we needed and the wider businesses being aligned on values, made Richard very able to spot a great cultural fit in multiple candidates. Ultimately the sell for us in using Broadgate was them supporting us to get a great candidate in place much sooner than we would otherwise have been able to.

Claire McGregor

People & Culture Business Partner – COO, CITO